Terms of service

Welcome to Belcaro Heirlooms. By visiting our website, browsing our products, or making a purchase, you agree to the following Terms of Service.

Please review these terms carefully before using our website or placing an order.

General Terms

Belcaro Heirlooms offers a curated selection of new, vintage, antique, and specialty merchandise, including jewelry, home décor, candles, seasonal items, gifts, and other unique finds.

We reserve the right to update, modify, discontinue, or limit any product, service, feature, or portion of this website at any time without prior notice.

Product Information

We make every reasonable effort to provide accurate product descriptions, measurements, photographs, colors, condition information, and pricing.

Vintage and antique items may show signs of age, previous ownership, wear, variation, or minor imperfections. These characteristics are often part of the history and character of the item.

Because computer and mobile screens may display colors differently, we cannot guarantee that your device will reproduce an item's exact color.

Measurements are approximate unless otherwise stated.

Availability

Many Belcaro Heirlooms items are one of a kind or available only in limited quantities.

Placing an item in your shopping cart does not guarantee availability until your order has been successfully completed and accepted.

We reserve the right to cancel an order if an item is unavailable, incorrectly priced, listed in error, or otherwise unable to be fulfilled.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

In the event of an obvious pricing or listing error, Belcaro Heirlooms reserves the right to cancel the affected order and issue a refund when applicable.

Orders

We reserve the right to refuse, limit, or cancel an order at our discretion, including orders that appear fraudulent, contain inaccurate information, involve payment issues, or cannot reasonably be fulfilled.

Customers are responsible for providing accurate billing, shipping, and contact information.

Payment

Payment must be completed through the payment methods offered at checkout.

Orders will not be considered complete until payment has been successfully authorized.

Shipping

At this time, Belcaro Heirlooms ships within the United States only.

We do not ship to P.O. Boxes. Customers must provide a valid street address.

Please allow up to 5 business days for handling and processing before shipment.

Please note that the seller will ship UPS or USPS at the seller’s discretion.

Delivery times provided by shipping carriers are estimates only and are not guaranteed by Belcaro Heirlooms.

For complete information, please review our Shipping Policy.

Returns and Final Sale

Because many of our items are vintage, antique, unique, limited in quantity, or specialty merchandise, all sales are final and we do not accept returns or exchanges, except where otherwise required by applicable law.

Customers are encouraged to carefully review photographs, descriptions, measurements, and condition information before completing a purchase.

If you have questions about an item, please contact us before ordering.

Damaged Shipments

If an item arrives damaged, please contact us promptly.

Customers should retain the item, original shipping box, packing materials, shipping label, and any other packaging and provide photographs when requested.

These materials may be required to file or process a claim with the shipping carrier.

Website Use

You agree to use this website only for lawful purposes.

You may not use the website to:

Engage in fraudulent or unlawful activity
Attempt unauthorized access to the website or its systems
Introduce viruses, malicious software, or harmful code
Interfere with the operation or security of the website
Copy or misuse website content for commercial purposes without authorization
Provide false or misleading information during checkout or account creation

Intellectual Property

Unless otherwise stated, the Belcaro Heirlooms name, branding, website text, graphics, photographs, designs, and other original website content are owned by or licensed to Belcaro Heirlooms.

Content may not be reproduced, copied, distributed, or used commercially without prior written permission.

Third-Party Services

Our website may use or link to third-party services, including Shopify, payment processors, shipping companies, and other service providers.

Belcaro Heirlooms is not responsible for the content, policies, availability, or actions of independent third-party websites or services.

Limitation of Liability

To the fullest extent permitted by applicable law, Belcaro Heirlooms shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, the inability to use the website, or the purchase or use of products sold through the website.

Nothing in these Terms is intended to limit any rights that cannot legally be waived under applicable law.

Privacy

Your use of this website is also subject to our Privacy Policy.

Please review our Privacy Policy for information regarding how personal information is collected, used, and handled.

Changes to These Terms

Belcaro Heirlooms reserves the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where federal or other applicable law controls.